Boat crew can now read prioritized engine fault codes and other key engine information without external support, courtesy of a new mobile app developed by US-company Cummins.
Guidanz enables Cummins customers to access and review key engine data within minutes - without having to enter a service bay or wait for a technician to come on site.
Critical information gathered using Guidanz’s Immediate Assessment feature can then be passed directly from the app to a service provider.
"The Guidanz mobile app with the Immediate Assessment feature is giving customers back valuable hours that used to be spent troubleshooting by arming customers and service providers with information backed by immeasurable amounts of data and analysis done by Cummins experts," said Ryan Kikendall, executive director - service event solutions at Cummins. "We have nearly 100 years of experience with diesel engines, and we're translating our learnings into time-saving solutions for our customers."
Cummins says information can be exchanged regardless of how remote a boat is, due to the provision of fault codes that provide customers with enough information to initiate the service process with their service providers.
Service providers using Immediate Assessment will be able to assess the severity of the fault, how quickly it can be repaired, what repair parts are likely needed and start a work order, the company stated.
The app is available as a free download on the Apple App Store or the Google Play Store, initially to customers in the US, Canada, Australia and Europe.
Visit Cummins Diesel Wellingborough at Seawork International 2017 on stand number PO37.
By Rebecca Jeffrey
