A new smart maintenance service optimises remote support and intervention for critical bridge equipment.
Marlink Group’s Telemar recently launched the BridgeLink Smart Maintenance Application, which will be used by Telemar engineers to provide pro-active support to reduce potential down-time and increase efficiency of Bridge Electronics hardware as well as associated software maintenance and repair.
“BridgeLink will dramatically enhance our efficiency in servicing our customers’ needs in terms of bridge electronics maintenance,” said Giorgio Santantonio, general manager at Telemar Italy.
Designed jointly within the Marlink Group, a core aspect of BridgeLink is the interconnection of equipment onboard within a standardised data structure.
By expanding the scope of equipment remotely accessible via the BridgeLink Smart Maintenance App, Telemar can perform more repairs remotely and increase first-time fixes for a more efficient service when its field engineers visit customer vessels.
As well as creating a benefit for shipowners by streamlining troubleshooting wherever they operate, Telemar can use the data collected to optimise asset lifecycles and deliver further efficiencies. The BridgeLink Smart Maintenance App will also be used for performance analysis and to collect data for site surveys, helping to further reduce the engineering time required for firmware/software installations and upgrades.
Leveraging remote support technology, Marlink and Telemar are also contributing to reduce time, travel and ultimately also the carbon footprint for shipping companies.
By Rebecca Jeffrey